Shawna Roberts, MSN, APRN, FNP-BC

Shawna Roberts, MSN, APRN, FNP-BC

Medical Assoc of the Lowcountry - Gastro

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
86 Ratings
72 Comments

Shawna joins the practice with over 20 years of nursing experience and a strong surgical background. Shawna attended graduate school at South University receiving her Master's degree in Nursing. She is a Board Certified Family Nurse Practitioner. Shawna believes in a patient-focused approach to healthcare.

Medical Training

  • Master of Science in Nursing-South University Savannah, Georgia
  • Bachelor of Science in Nursing-New Mexico State University Las Cruces, New Mexico

Professional Affiliations

  • ANCC Family Nurse Practitioner certification

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Friendliness/courtesy of Care provider
4.9
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.9
Care provider explanations of prob/condition
4.9
Care provider concern for questions/worries
4.9
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 17, 2019
Very pleased with the response to my medical concerns. Scheduled quickly. Nurse practitioner was excellent. Will continue to use this medical group.
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Oct 30, 2019
everything was excellent.
Oct 30, 2019
all good.
Oct 30, 2019
very through
Oct 30, 2019
wonderful staff and dr.and nurses
Oct 30, 2019
it's a 10
Oct 30, 2019
excellent
Oct 24, 2019
*Mrs. Roberts was EXCEPTIONAL! We came here after *Dr. Bell blew us off. *Mrs. Roberts explained everything thoroughly and genuinely cared about me.
Oct 24, 2019
She was super nice and friendly and caring.
Oct 23, 2019
Very satisfied with access
Oct 23, 2019
Was very impressed in the friendliness and enthusiasm of the NP
Oct 23, 2019
I was very impressed with the assistant and the nurses professionalism. The nurse demonstrated great enthusiasm and interest in my situation.
Oct 12, 2019
professional people
Oct 12, 2019
I got there 20 minutes before my appointment and they took me early
Oct 9, 2019
Everyone was very helpful and friendly.
Oct 9, 2019
Very helpful.
Oct 8, 2019
wonderful customer service experience
Oct 8, 2019
great experience & appreciate Shawna's care- helpfulness & willingness to get a positive outcome for my issues. thank you
Oct 2, 2019
Shawna is a wealth of information and so nice to talk to. liked her very much.
Oct 2, 2019
great experience.
Oct 2, 2019
great experience.
Oct 1, 2019
in depth interview and conversation with the PA. Also there was a physical exam.
Oct 1, 2019
very pleased with my initial visit.
Aug 29, 2019
Courteous, professional staff, a delight
Aug 29, 2019
Shawna was knowledgable, explained things in understandable terms and made a plan that successfully resolved the problem. Thank you
Aug 29, 2019
Efficient, organized a pleasure
Aug 1, 2019
very friendly, helpful and answered all questions!!!!
Jul 30, 2019
excellent!
Jul 30, 2019
Shawna was exceptionally good. Very thorough & attentive
Jul 26, 2019
overall this was a very good visit
Jul 24, 2019
Very knowledgeable, professional.
Jul 2, 2019
NP made you feel very comfortable, spent a lot of time going over procedure and prep, answered all questions
Jul 2, 2019
very friendly
Jun 19, 2019
*Shawna Roberts was incredibly helpful, listened to my issues, took notes and assured me she'd pass them on. And provided me with really good information for daily health maintenance.
Jun 19, 2019
Everyone in the office was friendly, helpful, and very professional.
Jun 16, 2019
Good experience, everyone was cordial and professional
Jun 16, 2019
good experience
Apr 23, 2019
Excellent service, polite.
Apr 23, 2019
FRP S. Roberts was knowledgeable, compassionate, friendly and I felt comfortable talking with her. She explained every component in full detail.
Apr 23, 2019
I have always had a very good experience both with the MD and staff. Keep up the good work!
Apr 22, 2019
Great experience
Apr 22, 2019
very good experience.
Apr 22, 2019
Great experience
Apr 22, 2019
very pleased
Apr 22, 2019
I highly recommend the practice
Apr 22, 2019
very good experience
Apr 2, 2019
I had a wonderful experience with Sandra the nurse and Dr. Shawna. She was amazingly thorough and very helpful. From the time I arrived, I felt very well cared for.
Apr 2, 2019
Excellent
Apr 2, 2019
Very good.
Apr 2, 2019
Very good.
Apr 2, 2019
Very good
Apr 2, 2019
Very good
Apr 2, 2019
good experience
Apr 2, 2019
both connected with me on a personal level bravo!!
Apr 2, 2019
yes
Mar 26, 2019
I happen to REALLY like Shawna! she is no nonsense, extremely thorough and helpful and light hearted. I love that in a provider, as I tend to worry. Shes fantastic.
Mar 22, 2019
This was my first experience here and it was a very good experience. I am looking forward to working with the staff for future visits!
Mar 22, 2019
Good
Mar 22, 2019
Excellent service and friendly staff.
Mar 22, 2019
Very Good!
Mar 22, 2019
Very Good
Mar 22, 2019
Good
Mar 20, 2019
I didn't have an appointment, but the staff spoke with the primary care physician on staff because the doctor was at the hospital and she had a cancellation and the staff was able to put me in. Her perfessionalism was Excellent.
Mar 20, 2019
they was no bad only Excellent Service
Mar 20, 2019
They are professional and wiyh a smile
Mar 20, 2019
More than words can say. Staff showed great co mb cern about ehat I was going through, Excellent access to yiur office.