Shawna Roberts, MSN, APRN, FNP-BC

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
76 Ratings
49 Comments

Shawna joins the practice with over 20 years of nursing experience and a strong surgical background. Shawna attended graduate school at South University receiving her Master's degree in Nursing. She is a Board Certified Family Nurse Practitioner. Shawna believes in a patient-focused approach to healthcare.

Medical Training

  • Master of Science in Nursing-South University Savannah, Georgia
  • Bachelor of Science in Nursing-New Mexico State University Las Cruces, New Mexico

Professional Affiliations

  • ANCC Family Nurse Practitioner certification

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 2, 2020
great
Mar 2, 2020
no problemo
Feb 23, 2020
very pleasant experience. very understanding and treated me with respect.
Feb 23, 2020
*Shawna was very likeable and friendly (liked she cared).
Feb 20, 2020
Very thorough, thoughtful and professional.
Feb 20, 2020
excellent experience.
Feb 18, 2020
great help, I'll be back when I need Shawna Roberts
Feb 18, 2020
quick friendly service,clean . Nurse practitioner was very easy to understand and honest. And contacted me after I had full records of procedures not just the last one
Feb 11, 2020
very friendly and efficient
Jan 28, 2020
great
Jan 20, 2020
Everyone in the office is great but I especially appreciate *Shawna!!!!!!
Jan 20, 2020
Always professional, competent and friendly!!!!!!
Jan 15, 2020
NP was superb and this was the best medical consultation I have ever had living here.
Jan 15, 2020
A+
Jan 12, 2020
I liked the use of the video monitor showing the anatomy- made the description and explanation easily understandable
Jan 12, 2020
Almost too fast
Jan 12, 2020
we have recommended your practice to others
Nov 17, 2019
Very pleased with the response to my medical concerns. Scheduled quickly. Nurse practitioner was excellent. Will continue to use this medical group.
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Nov 9, 2019
good
Oct 30, 2019
everything was excellent.
Oct 30, 2019
all good.
Oct 30, 2019
very through
Oct 30, 2019
wonderful staff and dr.and nurses
Oct 30, 2019
it's a 10
Oct 30, 2019
excellent
Oct 24, 2019
*Mrs. Roberts was EXCEPTIONAL! We came here after *Dr. Bell blew us off. *Mrs. Roberts explained everything thoroughly and genuinely cared about me.
Oct 24, 2019
She was super nice and friendly and caring.
Oct 23, 2019
Very satisfied with access
Oct 23, 2019
Was very impressed in the friendliness and enthusiasm of the NP
Oct 23, 2019
I was very impressed with the assistant and the nurses professionalism. The nurse demonstrated great enthusiasm and interest in my situation.
Oct 12, 2019
professional people
Oct 12, 2019
I got there 20 minutes before my appointment and they took me early
Oct 9, 2019
Everyone was very helpful and friendly.
Oct 9, 2019
Very helpful.
Oct 8, 2019
wonderful customer service experience
Oct 8, 2019
great experience & appreciate Shawna's care- helpfulness & willingness to get a positive outcome for my issues. thank you
Oct 2, 2019
Shawna is a wealth of information and so nice to talk to. liked her very much.
Oct 2, 2019
great experience.
Oct 2, 2019
great experience.
Oct 1, 2019
in depth interview and conversation with the PA. Also there was a physical exam.
Oct 1, 2019
very pleased with my initial visit.
Aug 29, 2019
Courteous, professional staff, a delight
Aug 29, 2019
Shawna was knowledgable, explained things in understandable terms and made a plan that successfully resolved the problem. Thank you
Aug 29, 2019
Efficient, organized a pleasure